Refund Policy
At PrimeFlix, we strive to provide the best streaming experience. If you're not satisfied, please review our refund policy below.
Eligibility for Refunds
- •Refund requests must be made within 7 days of subscription purchase
- •Only first-time subscribers are eligible for refunds
- •Refunds are not applicable for promotional or discounted subscriptions
- •Partial refunds may be issued for annual plans based on unused months
How to Request a Refund
To request a refund, please contact our support team with your account details and reason for the refund.
Include your account email and transaction ID for faster processing
Processing Details
- •Refunds will be credited to the original payment method within 5-7 days.
Note: Your subscription access will continue until the refund is processed. Cancellation occurs automatically upon refund completion.